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Frequently Asked Questions

Find answers to common questions about our products and services

How do I order a custom phone case?

Simply browse our products, select your phone model, upload your photo or choose a design, and add to cart. Complete the checkout process and your order will be confirmed via WhatsApp.

What phone models do you support?

We support 200+ phone models from Samsung, Apple iPhone, OnePlus, Xiaomi/Redmi, Realme, Vivo, Oppo, Nothing, and more. If your model isn't listed, contact us on WhatsApp and we'll check availability.

What is the difference between case types?

Soft Case (Rs.199): Flexible TPU material, lightweight, good shock absorption.
Hard Case (Rs.249): Rigid polycarbonate, excellent scratch protection, sharp prints.
Glass Case (Rs.349): Tempered glass back with TPU bumper, premium look, vibrant colours.
Bumper Case (Rs.299): Reinforced corners, raised edges, maximum drop protection.

How long does delivery take?

Standard delivery takes 3-7 business days depending on your location. Metro cities typically receive orders within 3-5 days. Each order is custom-made, so please allow 1-2 days for production before shipping.

Is Cash on Delivery (COD) available?

Yes! Cash on Delivery is available across India for orders up to Rs.5,000. You can also pay online using UPI, credit/debit cards, or net banking.

What is your return policy?

We offer a 7-day return policy. If you receive a defective product or the print quality is not up to standard, contact us within 7 days of delivery with photos of the issue. We'll arrange a replacement or refund. Please note that returns for change of mind are not accepted for custom-printed products.

What image quality do I need for custom prints?

For the best results, use high-resolution images (at least 1000x1000 pixels). Photos taken with modern smartphones are usually sufficient. Avoid heavily compressed or blurry images as they may not print well.

Do you offer bulk/corporate orders?

Yes! We offer special pricing for bulk orders (10+ units). Contact us on WhatsApp at +91 9778277826 or email support@reddyspecialcovers.shop with your requirements for a custom quote.

How do I track my order?

Once your order is shipped, you'll receive a tracking link via WhatsApp and email. You can also use our Track Order page with your order ID.

Still have questions?

Our team is ready to help you!

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Disclaimer: Reddy Special Cover is an independent custom printing business based in Ahmedabad, India. All trademarks are property of their respective owners.

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